Company name : MACHJA
Legal status and capital : SARL 7500 Euros
Head office : 9 chemin du Fiumicellu 20200 San Martino di Lota - FRANCE
Phone : +33 (0)4 95 33 83 26
Fax : +33 (0)4 95 33 83 26
E-mail : customerservice@machja.co.uk
Website : www.machja.co.uk
Opening hours : 9.30am - 6.30pm (CET) Monday to Friday

The site and all the associated rights are fully owned by SARL MACHJA. Any reproduction, whether full or partial, requires the ownerís approval. However, hypertext links to the site can be made without a specific request being required.

1. Acceptance of conditions

  Client agrees that they are aware of the specific conditions of sale on this screen when they place their order and state that they accept them without reservation.
These General Conditions of Sale define the contractual relation between SARL MACHJA and their Client and the two parties accept them without reservation. These General Conditions of Sale supersede and annul all other conditions on any other document unless there is a specific written prior derogation.

2. Products

The photographs of the products are not contractual. SARL MACHJA is not responsible for any errors that may occur.

3. Order

The automatic registration systems are considered as sufficient proof of the nature, the content and the date of order. SARL MACHJA will confirm to Client that the order has been accepted using the e-mail address that Client has given. The sale is not completed until the order has been verified. SARL MACHJA has the right to cancel any order from a client with whom there is a dispute relating to payment for an earlier order. The information given by Client when making an order is their responsibility: in the event of an error in the delivery address, SARL MACHJA can not be held responsible if it is impossible to deliver the order.

4. Delivery

After confirming an order, SARL MACHJA will ship your itme (s) within a maximum of 48 working hours. The parcels are sent by Coliposte International (French postal service) to deliver the order to the address given by Client. All orders made with SARL MACHJA are for the personal use of Client and Client or the person receiving the order will not re-sell some or all of the products contained therein. SARL MACHJA accepts no legal responsibility if tax payments are not made by Client. Delivery is made by Coliposte Internationa in accordance with Client’s choice for delivery. Delivery is made within the time frame agreed with Client by the product being handed directly to the addressee (3-5 working days), or if they are absent, to another person authorised by Client. Client has no right to claim damages for any lateness of delivery. SARL MACHJA is released from its obligation to supply by reason of a force majeure which may include but is not limited to war, riot, fire, strikes, accidents and supply failures, The goods are dispatched at addressee’s risk. Always check your parcel upon arrival. You have 48 hours to indicate any shortages or damage to the carrier. For reasons of availability, an order can be delivered in several parcels to a Client. Client only pays for one delivery in this case. If Client requires delivery to 2 addresses, they should make two orders and each will have its own delivery charge.

5. Cancellation

Client has 7 days (from the delivery) to return their order. If the client wants a refund for their purchase, he/she should contact our cutsomer service at customerservice@machja.co.uk before sending the article(s) back in their original packaging, intact and accompanied by all the accessories with the return form. Machja’s Customer Service will give the client instructions and other needed documentation.

Should Client exercise this right of cancellation, SARL MACHJA will refund all payments made by Client, excluding the cost of returning the goods and the cost of delivery. The refund will be made within 15 days.

BE CAREFULL !: Any return of goods will have to be done within the 15 days following the delivery.
If not, the reimbursement or exchange will not be possible.

6. Price

The prices are in British Pounds (GBP).
Prices on product sheets do not include delivery costs. They do not include British taxes.
The price shown on the order confirmation is the final price and it will not be subject to change; it includes British taxes. This price includes the product price, handling, packaging and storage costs, delivery and installation.

7. Payment

The price invoiced to Client is the price shown on the order confirmation sent to them by SARL MACHJA.
The price of the products is payable at the time of purchase on the day the order becomes effective.
Payment can be made by bankcards with the CB logo. We accept the following credit cards: Visa, Mastercard, Discover and American Express.
In order to ensure the safety of your personal information, we use Paypal, the on-line transactions world’s leader.
PayPal is a specialized service for online payment processing with more than 100 million registered users worldwide. PayPal guarantees the secure transfer of sensitive user data. If you are still unsure about using PayPal and/or unfamiliar with its services, please read more about PayPal on the Official PayPal Website. With this system, your payment by bank card is directly transferred to Paypal’s secure server. Your card number is never communicated to us. The exchanges are coded with a SSL 3 protocol (Secure Socket Layer), the world standard for secure online payments used by most web browsers.
The order confirmed by Client will not be considered as effective until the bank payment centre has authorised it. In the event that this centre refuses it, the order is automatically cancelled and Client advised by e-mail. Additionally, SARL MACHJA has the right to cancel any order from a client with whom there is an unresolved dispute.

8. Jurisdiction

This agreement is subject to the laws of France. SARL MACHJA cannot be held responsible for damage of any sort, whether actual, theoretical or personal that may result from the poor operation of one of the products sold. This also applies for any changes made to products by their manufacturers. For all and any claim, the responsibility of SARL MACHJA is limited to the value of the order and is not engaged for simple errors or omissions that may occur despite all the precautions taken in presenting the products. In case of difficulties in applying this agreement, Client has the option, prior to any legal action, of seeking an agreed solution specifically with the assistance of a professional association for the sector, a consumerís association or any other adviser of their choice
It should be noted that seeking an agreed solution does not interrupt the ëshort delayí of legal guarantees nor the contractual length of this guarantee. It should also be noted that as a general rule, with the reservation that the courts can change their approach, the respect of the clause of this contract in respect of the guarantee assumes that Client has met their financial obligations to SARL MACHJA.
For any other useful information for which Client does not find a response here in, Client can contact SARL MACHJA by e-mail addressed to: customerservice@machja.co.uk
Any claims or disputes will be attentively and carefully evaluated and those who take the trouble to explain the circumstances are always presumed to be honest. In the event of a dispute, Client should first contact the company to try and find an agreed solution.
Should this fail, the Tribunal de Commerce at BASTIA (FRANCE) is the only competent court whatever the place of delivery and whatever means of payment is accepted.

9. Guarantee

SARL MACHJA cannot be held responsible for a failure to respect the current regulations or laws in the destination country. SARL MACHJA's responsibility is always limited to the value of the product in question, valued at its date of sale and this without the possibility of claims against he trademark or the manufacturer.
In all circumstances, Client has a legal guarantee against vices and hidden faults (Articles 1625 and the following of the Code Civil - French civil law). Provided that Client can demonstrate that there is a hidden defect, Vendor is legally obliged to repair all the consequences (Articles 1641 and the following of the Code Civil - French civil law).
The client service can be contacted 5 / 7 ( Monday to Friday 09:30am - 6:30pm) by telephone:+33 (0)4 95 54 04 32 or by e-mail to customerservice@machja.co.uk

10. Legal notice

The collection of personal information is compulsory for mail order sales and this information is essential for preparing and delivering orders, preparing invoices and guarantee agreements. A failure to provide this information will result in an order not being accepted. As required by the " Informatique et Libertés " law (French data protection law), the use of Clientís personal data is declared to the Commission Nationale de l'Informatique et des Libertés (CNIL). Under article 34 of the law of 6 January 1978 Client has a right of access, modification, correction and deletion of data about themselves which they can exercise via SARL MACHJA. Additionally, SARL MACHJA agrees not to communicate, free of charge or for payment, the addresses of its clients to other third parties.